Readers of Pit Stops for Kids know how much we love to cover outdoor travel, and how we advocate equipping kids (and Mom and Dad) in proper outdoor gear in our Travel Gear We Use series. This year, we’ll be taking this passion a step further as official ambassadors for Oboz Footwear.
If you look on the right-hand side bar of the site, you’ll see at glance the brands and publications with whom the Pit Stops for Kids team works most closely. These are not advertisers. They are not chosen at random. I either write additional content for their sites, or, in the case of Oboz and Aventura Clothing, which I introduced readers to last year, we have a working partnership.
My East Coast editor and I test a lot of gear and travel products each year, and we don’t take this lightly. As a parent, I understand how difficult it can be to find solid gear reviews, and how big an investment quality gear can be. We are not paid by Oboz (or any other brand to review their items). Paid posts are always clearly marked on Pit Stops for Kids, or are displayed as ads.
Oboz makes hiking boots and shoes for men and women, not kids, but I decided to accept Oboz’ invitation to become an ambassador for two reasons. Firstly, Oboz supports our mission of whole families getting outdoors and into nature. Plus, those teen boys grow into adult shoes in a hurry, don’t they? Secondly, I am already familiar with Oboz products, and know I can stand behind them. I told Oboz as much when they interviewed me for this position, but I never told them–until now–the exact experience I have with their hiking boots.
Here’s what happened. Last summer, our family embarked upon our annual three-day backpacking trip. I had reviewed the Oboz Bridger Mid BDry earlier in the year for Practical Travel Gear, and loved them, so I grabbed them for the trip. We began hiking well after dinner, and wanted to make good time. We covered six miles fairly quickly. So quickly, in fact, that I didn’t notice the hot spots developing on the back of my heels until about mile five, at which time it was really too late to prevent them from becoming full blown blisters. I nursed my wounds during our camp day that followed, but when it came time to pack out, my feet were still angry and raw. I was forced to cover the distance back to the trailhead in my water shoes, paired with wool socks to keep out pebbles and dirt. I was so angry at my Oboz I wanted to fling them from a summit (and this was before Cheryl Strayed made this trendy).
Calvin, wishing his mom would hobble along faster.
When I got home, I looked up Oboz Footwear’s customer service information. It’s important to note that when we review products, we often work directly with brand representatives. Therefore, if there’s a problem, it’s fixed fast. Is it fixed that fast for other customers? Sometimes I don’t know. So I made a point to go through the usual channels at Oboz instead of calling my PR rep. I got a response to my email lightning fast. The service rep asked me many questions about my boots, about my feet, and the terrain of my trip. Yes, I told him, I’d definitely broken them in beforehand. Yes, I’m an experienced hiker. We both scratched our heads. Finally, their team asked me to send photos of the shoes. When I went to do so, I noticed something…I’d taken the insoles out of my Bridgers a few weeks before to wash them, and never put them back in.
The obvious result: way too much room in my boots, leading to friction and blisters. I was so embarrassed as I apologized to the folks at Oboz. They were kind enough to pretend this happened all the time. I found my insoles and all was well again with my boots. Moral of the story: Oboz has great customer service and will help make sure your boots work for you, even if you’re an idiot. (Now we’ll just have to wait and see if they still want an idiot for an ambassador.)
If they keep me, I’ll be writing regularly for Oboz during 2015, offering hiking and backpacking tips, shoe reviews, and backpacking trip reports both here and on their blog. I’ll cover expert stuff like, ‘hey, don’t forget to assemble your shoe before wearing it’ and other high-level ideas. I hope you’ll follow along, and get inspired for your own family outdoor adventures! If I can do it, you can!
