Anxious air traveler tips from experts

Are you an anxious air traveler? There are many people who feel deeply anxious when it comes to traveling – specifically traveling by plane. According to studies held in the USA, 25 percent of the population feel nervous about flying. It’s a real issue for most people, especially those who suffer from fear of heights or claustrophobia. But, there are ways to fight the flying blues and take control of your anxiety!

air-travel

Anxious air traveler tips

We did some in-depth research, to find out the best ways for travelers to feel comfortable on their flight – after all, flights are usually pretty long, and no-one wants to sit on the edge of their seat, the whole way! So, if you need a push in the right direction, when it comes to calming those butterflies, take a look at our useful guide which has been created with the help of professionals – yup, straight from those who spend most of their lives in the sky, and many other helpful sources, too! So, next time you’re flying to your dream destination – like the shores of the exotic island of Maldives, or perhaps the open plains, and gorgeous sunsets of Africa – or anywhere, really, you can do so with confidence!

ADVICE FROM PILOTS

The pilots have given us the facts – and it should certainly help, because it’s pretty much impossible for anything to go wrong during a flight – and even if it does, they’ve got the means and ways (and a lot of training) to ensure you stay in the sky!

Educate yourself on the facts

  • The probability of the plane going down, is one in 5.3 million, according to studies.
  • It has never been safer to fly – each year, as technology progresses, the chances of there being a problem in the sky, that can’t be solved, decreases rapidly. There’s more chance of you dying from the flu or being eaten by a shark!

Educate yourself on the way a plane works

A few ‘strange’ noises are, in fact, normal – however, you wouldn’t know this unless you did some research. But luckily, we’ve done the research for you! Another myth we’re eager to bust is the one about turbulence. Airplanes are built to withstand turbulence – a lot of it. Way more than what you feel. (If it makes you feel better – there was a plane that flew right through hurricane Irma. There was an incredible amount of turbulence, according to sources – yet the flight was safe, and landed perfectly normally – no issues).

Another great thing to know is that even if something does go wrong, and the system malfunctions – this doesn’t mean the plane will crash. So, if one system fails, another system will take over, and if one engine fails, the other engine will do the work.

Choose an airline you feel safe with

Pilots advise that you fly with an airline that you feel safe with. This will put your flight anxiety at ease, as you have already built trust with that company. Some travelers also prefer to fly with well-known airlines, as they think these airlines always comply with the aviation rules, however, every airline company, whether well-known or not, has to comply with the aviation rules. So, you’re safe either way.

ADVICE FROM FLIGHT ATTENDANTS

Flight attendants see the anxiety of some passengers, on a daily basis. They have to know the best ways to calm passengers who suffer from fear of flying. Their tips are rather fantastic, so read on!

Let the attendants know about your anxiety so that they can help

If you feel anxious, it’s a good idea to let them know. They will ensure you feel comfortable and at ease and will answer any questions you have regarding the noises and the turbulence that you may hear or feel. They are more than happy to share their expertise with you and let you know that there really is nothing to be afraid of.

Read the safety features manual

The safety features of the aircraft and the other safety aspects of the flight are illustrated in the manual that is usually placed in the pouch in front of your seat. This will help you to feel better informed and aware of the procedures that are in place to keep you safe.

Sit towards the front of the plane

Air hostesses spend most of their lives on a plane – they know the secrets. One secret being, that the back of the plane, feels the most bumps. It’s like sitting in the back of a bus – for some reason the back is always a little bumpier. Try and opt for a seat closer to the front, to minimize the bumpy feeling.

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ADVICE FROM OTHER ANXIOUS FLYERS

Other anxious flyers, know exactly what you’re feeling – and if their tips help them, then they’re sure to help you too, hopefully?

Plan your travel itinerary during the flight

The key is to keep yourself occupied so that you have no time to overthink – and hear all the strange noises. One way of keeping busy, (and productive), is to plan your travel itinerary during the flight. This will have you thinking about good things, instead of other things (you know what I mean). Perhaps put some earphones in and go about this task in the most fool-proof way, possible.

Watch the reactions of the flight attendants 

Most people say that they keep an eye on the reactions of the air-hostesses, to keep themselves calm. They said that if they see the air-hostesses calm, even when there’s bad turbulence, then there’s nothing to feel worried about because all is normal, to them. I suppose you only need to worry if they look scared and frazzled, right!

Listen to self-help podcasts for nervous flyers

There are many self-help podcasts that talk one through an entire flight. They have meditation techniques, and some even teach you about the workings of a plane, and how safe they really are!

Family travel tips for major airport delays

Everyone knows air travel delays are out of our control, and at best, inconvenient. There’s not much families can do about them other than wait and hope for the best. But what about big delays…the ones that can stretch for days? What then? Just about everyone who travels regularly has at least one extreme delay story. Here’s ours, followed by tips for major airport delays, to make the best of a bad situation.

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My son Tobias and I set out from Southern Oregon headed to Savannah, Georgia to review a hotel and gather some stories on the region. Our planned 12 hour travel day was on schedule until our layover in Chicago…where we crossed paths with their first snowstorm of the season. The storm brought blizzard conditions for two days straight, stranding just about everyone. Our flight that evening was delayed, then delayed again, and again, until it was finally cancelled well after midnight. Because our delay was due to weather, we were on our own to rebook our flights and put ourselves up for the night. We finally fell into a bed at a pretty terrible airport hotel at about 2 am.

The earliest flight I could find to rebook was a full 24 hours later, and we spent another full day in the airport. That flight, too, was cancelled. Faced with spending yet another night in a bad hotel and another day in O’Hare (and having missed 3/4th of our trip in Savannah at this point), we decided to cut our losses are book ourselves on a flight back home. This flight was scheduled for 36 hours later, so we got the heck out of the airport and enjoyed 36 hours in the city. The result: a stressful, awful few days ended in a spontaneous city getaway! How to make the most of your extreme delay:

While still in the airport:

luggage

1. Be prepared to rebook when delays start stretching out. Minor delays are pretty routine, but when your flight is continuously delayed multiple times (often by increments of 15-30 minutes at a time), a cancellation may be in your future. You’ll want to do you best to beat others to the customer service counter, especially if you’re not a flyer with elite status. Locate the costumer service center for your airline (it will likely be in your terminal) ahead of time, so you’ll know where to go, and look up the 800 number so you can be calling while you wait in line. Note: you can’t rebook before your flight is officially cancelled…just be at the ready.

2. Once in that dreaded customer service line because of the dreaded cancellation, call the service number while you wait. It’s very possible you’ll be helped before you reach the front of the line. If your cancellation is due to mechanical issues, you’ll need to stay in line to get lodging and food vouchers, but if it’s due to weather, you’re now free to leave.

3. If you need to book a hotel, search for best rates using a 3rd party site (I recommend Trivago) but then call the hotel directly instead of booking online. The reason for this: you’ll find out if the hotel’s shuttle system is still running (they typically stop at 11 pm) and find out exactly where to wait for it. Plus, they’ll know you’re waiting and will usually make an extra run to the airport or offer you a voucher for a cab. Ask for the rate you found online and it will almost always be honored. Plus, by booking directly, you’ll be able to cancel the reservation much more easily should it be necessary for any reason. For example, when our flight was cancelled, I was flustered and made a reservation at the wrong location of the hotel chain I wanted. I called right back (within five minutes) and they were willing to cancel my reservation without a penalty. Had I booked through a large 3rd party site, I would have been responsible for the first night’s rate.

4. Consider paying for airport lounge access. If you’ll be delayed a long time and cannot leave the airport (you’re delayed all day rather than overnight, for instance), consider paying for your airline’s lounge access. The fee is usually around $30-$40 per person, and therefore rarely worth the money if you don’t have passes due to elite status or miles; however, in extreme cases, it can be of good value. For the price of admission, you’ll be able to wait in comport away from crowds, with unlimited snacks and soda (enough to make a few meals out of), free WiFi, and a bar (with some free drinks). Kids can stretch out, you can change your devices, and still keep an eye on your flight via monitors.

5. If you decide to cut your losses: if you’re delayed so long it’s no longer worth going to to your planned destination, there are several steps you need to take. Step 1: make sure you can cancel your planned hotel reservations, car rental, etc in your original destination. This will require some phone work and possible begging. If the delay is this long, there’s likely a good reason for it (epic snowstorm, hurricane, you get the idea) and usually you can find some mercy. Do this as soon as possible though, to avoid last-minute cancellation fees where possible.

Step 2: Head back to that customer service counter and explain that you no longer want to go to your final destination. Instead, you want to be rerouted home. This is called a Carry Over Carry Back. To do this without paying a re-scheduling fee, you’ll be asked to book the earliest option available. If you’d like to salvage some of your holiday, however, you’ll actually want to be rebooked home at least 24-36 hours later, so you can get out of the airport and have a little fun. This is the part where you’re very nice and polite to your desk agent. He or she has the power to bestow some goodwill your way, and help you out as much as possible. Acting angry and rude will not work. Believe me, I’ve seen it played out time and again. When we were delayed in Chicago, I was helped by several agents during my long layover, and all were kind and generous with what they could do. I believe this is because they are kind people, but also because I was kind and patient when talking with them.

Note: on most airlines, after you’re successfully rebooked home without a fee and in the time window you desire, you’ll keep the same confirmation number, but you won’t have boarding passes (because your flight will be more than 24 hours away). You also won’t be able to check in online or via the airline’s app, in our experience. You’ll need a desk agent to check you in when you return, so include that into your plans. You’ll also, in my experience, be issued two sets of boarding passes, one of which you’ll need to hand to the gate agent, even though you’ll already  have seats assigned. I have no idea why.

6. Once you’re all rebooked and ready to get the heck out of the airport, you’ll need a hotel. Don’t go to a lame airport hotel. This is your chance to salvage your trip! This is the time to book a nice hotel downtown in the city you’ve found yourselves in, upgrading yourselves silly. Trust me, you’ll be glad you pampered yourself, and probably, you’ll still spend less money than you planned to spend wherever you were going (because now your trip is much shorter). Call the hotel of your choice directly, so you can book their best rate (just like with the airport hotel) and to ask a local hotel desk staff member for the best directions and transportation method to the hotel. We like to use public transit when possible, but depending on the weather situation and location of your hotel, the hotel desk clerk may suggest a taxi or car service. If this is the case, ask for the approximate rate you should expect.

Once on your ‘new’ holiday:

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1. Use your hotel’s concierge. It has one, because you booked a nice place, right? Because this city wasn’t what you planned on, you probably are at a loss as to what to do and how to go about doing it. The concierge is your new best friend. He or she can tell you what maybe be happening that day or weekend in the city, any special events causing traffic, and what attractions are must-dos. During our trip to Chicago in the snowstorm, we only knew about a Thanksgiving parade because of our concierge. She also gave us exact directions to the best museums so we could stay dry and warm, and recommended a seasonal Christmas market.

2. Get some R&R. If your hotel has a club level, upgrade to it (many Westins and Grand Hyatts have these). If not, book a spa treatment or order room service. Buy that pay-per-view movie and watch it in hotel robes under the covers. Have a nice meal or try that excursion you never thought you’d do.

3. Reach out to social media. Get tips for your ‘new’ city, find out if far-flung family or friends live nearby, and ask for restaurant recommendations. I got a 25 ideas in less than an hour when I asked about Chicago! (Just don’t take rides or offers from strangers, of course.)

4. Allow time and budget for getting back to the airport. When your salvaged mini holiday is over, remember you’ll need to get yourselves back to the airport without the convenience of a free shuttle. Plan the time to take public transit, or, if your flight is very early in the morning, ask your concierge whether it’s best to hire a car service or take a taxi. Depending on the distance to the airport and the number of people in your party, the answer varies. Allow extra time to see an agent at check-in, since you likely won’t be able to check-in online, and extra time to see a gate agent.

With our impromptu 36 hours in Chicago, we had a magical time. We started with a chilly commute to our downtown hotel, but quickly made up for it with club level access and amazing views at Westin River North. The next day, we enjoyed a full day on the town, during which we said ‘yes’ to everything from hot cocoa to ice skating to souvenirs, and while our trip wasn’t what we planned on, I know we’ll have fond memories of our ‘stolen’ day in the Windy City.

Copenhagen Airport

Copenhagan kids' space

The reviewer's daughter in Copenhagen's family space.

If you find yourself with time to kill with a baby, toddler, or child at Copenhagen Airport (International) this busy family travel season, an oasis awaits on the upper level overlooking the food court. (The only caveat is the lack of an elevator, so if you’re traveling with a stroller, be prepared to carry it.) Inside, your kids can expend some energy with the giant-sized Lego blocks, explore the play space, or relax watching TV (our reviewer reports Dora the Explorer on a constant loop)!

Date last visited: August 2010

Hours and admission: Open ’round the clock!

Directions: View a map of the play space here. (It’s marked as area 6.)

Find an airport play space where you’ll be traveling!

Logan International Airport

Logan's KidPort Play Area

Logan’s KidPort Play Area

Boston, Massachusetts

If you find yourself flying this holiday season, a layover in Boston wouldn‘t be the worst luck in the world. Logan International Airport’s KidPort is a kid’s paradise, conveniently located in the Terminal C departure area. Sponsored by Boston Children’s Museum, this is much more than a play area; it’s a hand’s-on learning experience. Of course, after being cooped up on a plane and in waiting areas for hours, your kids (and you) won’t care as much about that as they do about the chance to burn some energy. They can check out the kid-geared exhibit on airline travel and play on the airplane and baggage claim slides. There’s also a control tower exhibit and “What’s Outside?“ window display. If you’re bored, stretch your mind at the magnetic poetry wall. And infants and toddlers have a separate play area of their own.

Worth noting: There is a smaller version of Kidport located in the Satelite Building by Gate A18.

Date last visited: June 2009

Hours and Admission Prices: Free and unsupervised; open at all hours.

Food Services: Several food options are available in the terminal, including a panini restaurant and a pizza place.

Website: http://www.massport.com/logan/default.aspx

Zurich International Airport

Zurich, Switzerland

The reviewer's daughter takes a break from flying. Would you believe she's in an airport?

The reviewer’s daughter takes a break from flying. Would you believe she’s in an airport?

The Zurich/Kloten International Airport is one of the few in the world to offer staffed nursery and play centers for their youngest fliers. Called “family services”, the two playspaces are located in Transit A, between the transfer desk and special assistance desk, and in Ground 1, right past security clearance next to the entrance to gates 6069 (Dock E, level 3, above gate E45).

A Play Station to entertain older kids...and dads.

A Play Station to entertain older kids…and dads.

Says reviewer Laura Carvajal, This (playspace) is much simpler than the Madrid one but wonderful nonetheless. It’s basically one large area with everything you’ll need for the infant-toddler range. There are changing tables (free diapers in the drawers below) and also a kitchen area with plates, utensils, a microwave…very well equipped!”

Plenty of room to stretch little legs!

Plenty of room to stretch little legs!

Date last visited: August 2009

Hours and Admission Prices: Free, and open every day. Transit As hours are 6:30 a.m. to 10 p.m., and Dock Es hours are 7 a.m. to 1:30 p.m. (April to end of October, until 8 p.m.)

Website: http://www.zurich-airport.com/desktopdefault.aspx/tabid-151

Madrid-Barajas International Airport


The cost of airfare for five has kept our family vacations grounded for a couple years now. While our budget restrictions have led to finding many great pit stops while on the road (crammed into a Prius, no less!), I do dream of the (relative) ease of air travel. Especially when an airport really knows how to do it right, such as Madrid-Barajas International.

If you find yourself flying to Madrid, you’ll be treated with not one, but two lifesaving playspaces, one for kids over age six (complete with a tube/jungle gym climbing structure) and one set up as a nursery and respite for toddlers and babies.

Madrid Airport's answer to restless children!

Madrid Airport’s answer to restless children!

Says Madrid resident, mother of a preschooler, and recent flier Laura Carvajal, The nursery is the most amazing thing of this kind I have ever seen. Firstly, it’s huge, and looks very new and neatly designed. Two staffed child-care professionals are present at all times, one mostly at the door taking your info when you come in (name, flight number, etc), the other handing out crayons and ordering (parents) kids to put stray balls back into the ball pit 😉

Play area for ages 6 and up.

Play area for ages 6 and up.

There’s another separate darkened room which was very cozy, with about 6 cribs and one sofa where you can feed the little ones and set them down for a nap. The overall facility is laid out in “levels”; first you see the slides and open space for kids to roam around on tricycles. The second area is mainly just the ball pit and the third has 4 or 5 tables where kids can draw, read or play with toys (lots on the shelves there).

The reviewer's daughter, focused on an art task.

The reviewer’s daughter, focused on an art task.

Date last visited by reviewer: August 2009

Location within the Airport: Terminal 1, next to gate C46

Hours and Admission Prices: Free! Open from 8am to 8pm

Bathrooms: Kid-sized and clean! Changing tables, wipes, and diapers are available. And–ready for this?–there are even bathtubs for the children’s use, in case it’s been a really, really long day.

Additional Perk: There’s a designated area for leaving your baggage.

Edited on December 11, 2009: An additional play area exists in Terminal 4, past the passport check in the duty free zone right after the Zara store. It’s smaller than the children’s area T1 but is the same idea: two professional caregivers, sleeping area with cots, kid sized bathrooms, and two separate play areas: a ball pit and general play area with tricycles, drawing area, reading area, slide structure and random couches for tired parents!

Jetterz Kids Club

Terminal 3 at London Heathrow Airport

Terminal 3 at London Heathrow Airport

London Heathrow Airport

If you find yourself with restless kids and a layover in Heathrow Airport this summer, Jetterz Kids Club Lounge in Terminal 3 just might be worth its weight in gold. One of several kid-friendly lounges in Heathrow (there are others in both Terminal 1 and 2), Jetterz is located airside, in the transfers check-in area and is open daily. It’s not free, but is fully supervised, meaning that you can drop off kids and go eat or shop if so inclined. Inside, you’ll find a TV, DVD player, reading material, computers and other games, as well as toys.

(Airlines using Terminal 3 for their departures include Air Canada and American Airlines.)

Cost: £15 per child for two hours worth of play; £10 per hour thereafter.

Hours: 8 am to 7 pm

Food Services: Landside includes fast food such as a Burger King, a Granary, and a Sbarro. Airside includes a bistro and a table service restaurant.

Website: You can book in advance at 020-8897 9183 or 07767 368600 or ops@diamond-air. co.uk. For a Heathrow map, check here. For more kid-friendly airport locations throughout the U.K., see Kids and Airports: A Survival Guide in the Independent.

Play Area in SEATAC Airport

Ahhh, the layover, everyone’s favorite travel hiccup.

I don’t know about anyone else, but I’ve spent some of my most miserable parenthood moments on the floor of airport terminals, trying in vain to corral unhappy and overtired kids. Over the course of nine years of travel with children, I’ve stumbled upon more than one nice airport play space (and ‘stumbled upon’ really is an apt description, since airports seem to find perverse joy in hiding these amenities from weary travelers), but never have I been so pleasantly surprised as at Seattle’s SEATAC Airport. Stuck one long, loooong winter’s night waiting for a delayed flight from Orlando back to Medford, I took the kids on yet another round past The Body Shop and Starbucks to find this lovely oasis:

Seatac playspace, photo courtesy of Delicious Baby

Seatac playspace, photo courtesy of Delicious Baby

The entire room is soft-sided and spongy, from the floor to the walls, and kids can roll, climb, jump, and flop at whim. If only massage chairs had been installed among the bench seats, it would be airport nirvana.

Located here just behind security in the Central Terminal, it’s 1400 square feet of fun with an attached family restroom and private nursing room with rocking chairs. As a side note that’s only applicable during the holiday season, when we were there on December 20, Santa and his elves had taken up residency in the atrium of Central Terminal, and true to form, he came bearing gifts: the packets of coloring books, stickers, and markers he handed out lasted our kids until our flight was finally boarding.

Last Visited: December 2007

Food Services: Qdoba and Wendy’s are both nearby.

Website: http://www.portseattle.org/seatac/

For more SEATAC airport tips, see Flying with Babies, Toddlers, and Kids at Delicious Baby.