hotel review - Pitstops for Kids

Coast Plaza Hotel and Conference Centre Calgary

July 7, 2014 By Amy Hagstrom

There’s so much to do with kids in Calgary, and you’ll need a great home base! The Coast Plaza Hotel in Calgary is located about 15 minutes from downtown (by car or light rail) and a great home base for families exploring the area. Adjacent to the Trans Canada Highway 1, this full-amenity hotel comes with free parking and plenty of space to spread out.

Coast Plaza Calgary review:

The lobby is scheduled for a remodel (as of summer 2014), but my kids didn’t care: they headed straight for the indoor pool and hot tub located downstairs next to the fitness centre. The pool area includes showers, lockers, and a sauna, and is light and airy with large windows. When we arrived in late afternoon, it was in need of a pick-up—used towels were scattered around, and the pool deck was very wet and slippery—but the actual pool and hot tub were very clean.

On the lobby level, the hotel’s restaurant, Horizons Bistro, is open for breakfast, lunch, and dinner, and offers a Sunday brunch well-known in Calgary. We were anxious to head out to explore Calgary, so opted for a buffet breakfast during our stay, which included everything we could ask for, with both hot and cold selections. We got out the door for under $45 each morning, with four people (two adults, two kids). We also enjoyed Horizons for dinner, but room service is also available.

The Coast Plaza houses a busy conference centre, so expect business events or private parties to be occurring around you! We stayed at the Coast Plaza as part of Coast Hotels Great Coast Road Trip, for which the kids and I drove the first leg!

Room amenities:

For our family of five, we opted for adjoining rooms—one double queen room and one king room—and loved having two bathrooms and more space. Each room comes with my favorite amenity: a mini fridge. Also standard: a coffee and tea service with Starbucks products and large flat screen TVs. I appreciated the large desk as a work space.

Complimentary WiFi is offered throughout the hotel and in rooms, and as mentioned, parking is free.

Rates:

At the time of our visit, rates started at $149 for a standard room. It’s worth noting that the hotel also offers Calgary Zoo packages and Calgary Stampede Packages.

Date last visited:

May 2014

Directions:

The hotel is located right of Trans Canada Highway 1 at 1316 33 St NE, Calgary.

As I disclose whenever applicable, we stayed at Coast Plaza as guests of the hotel, as part of Coast Hotels Great Coast Road Trip.

Five kid friendly New York City hotels for spring break travel

March 12, 2014 By Amy Hagstrom

Who doesn’t love New York City in the spring? Great travel deals abound in this ‘off season’, the weather is perfectly suited to museum touring or watching Broadway shows, and you might even luck out with a sunny day for Central Park. If you’re planning to visit New York City this spring break, pick from among the following five kid friendly New York City hotels:

1. Westin New York Grand Central:

Not only is the Westin New York Grand Central located–you guessed it–adjacent to Grand Central Terminal in Midtown Manhattan, but its new Family Fun travel package hooks kids up with a New York-themed backpack and travel activity kit and a special audio tour of Grand Central. The hotel’s guest rooms are all 310+ square feet or larger (big by New York City standards), and families booking the Family Fun package get a complimentary room upgrade when available.

2. Affinia 50

We loved our stay at Midtown’s Affinia 50! Not only this hotel close in proximity to nearly everything–families can walk to Central Park, Broadway and Times Square, and Rockefeller Center–but the rooms are spacious beyond belief. Our family of six was able to stay in one suite, with room to spare. Plus, select rooms at Affinia 50 include full kitchens, which really assists a New York City travel budget. Affinia 50 also allows for ample downtime with a second floor guest lobby filled with comfy chairs, newspapers, TVs, and gaming centers for kids.

3. Hotel Beacon:

If you want to situate your stay on Manhattan’s Upper West Side, Hotel Beacon is for you. Half of Hotel Beacon‘s rooms are one or two-bedroom suites ideal for families, and the tree-lined streets up the West Side are quiet and safe. Families staying here are close to Central Park and its museums, including the popular American Museum of Natural History, and all rooms have kitchenettes.

4. Gansevoort Meatpacking NYC:

With a reputation as a party hotel for young, hip New Yorkers, not many families consider a stay here. In truth, Gansevoort Meatpacking offers many incentives to families, including free baby amenities (such as wipes and even strollers on loan), Nintendo gaming consoles in the rooms, and a room service kid menu. Best of all, Gansevoort offers what few New York hotels can boost: a swimming pool. Located on the rooftop, the Gansevoort pool will be a vacation favorite!

5. Omni Berkshire Place:

We love Omni hotels! Whenever we stay at one, the kids can’t wait to stand at the check-in counter with me. Why? They know they’ll get something special. At Omni Berkshire Place, kids receive a full suitcase of toys upon check-in, in additional to Omni’s promise of milk and cookies during turn-down service. Berkshire’s On a Whim package gives families 15% off even when booked last minute, and for families booking for spring break, their spring package includes a hotel credit and welcome fruit plate (always appreciated by our crowd!).

Mammoth Mountain lodging option: Mammoth Mountain Inn

February 24, 2014 By Amy Hagstrom

Mammoth Mountain Resort’s Mammoth Mountain Inn isn’t the flashiest lodging in the Mammoth area. Nor is it the newest. But for families needing all the basic ski lodging amenities—hot tubs, game rooms, restaurants, and ski rentals and valets—it has it all, and in the most prime location on the hill.

Located directly across the parking lot from the Main Lodge and Panorama Gondola (and Broadway chair), the Mammoth Mountain Inn is friendly and inviting with a wonderful, cozy lobby with grand fireplace, full valet service, and relaxed vibe. The inn is ‘retro’ in appearance (remember A-frame entrances and wooden, connected exterior decks?) without being at all run-down. In fact, it’s spotless, and much more comfortable than other older hotels I’ve visited. Families can easily walk to the lifts and to Main Lodge.

The inn is comprised of a main building with rooms with slope views, and a secondary building of multi-room suites. You lack the views (for the most part) in the second building, but are closer to the pool and hot tubs (more on that below).

Amenities:

Next to location, the most important aspect of any ski lodging is the amenities offered. At Mammoth Mountain Inn, families are on the full village and airport shuttle service route (a big savings in transportation and parking costs), and a full ski valet and ski rental service is located in the lobby. An impressively large game room for the kids includes multiple screens and game consoles (though little else…we wished they had a ping pong table), and there’s a decently-sized exercise room.

Outside the main building in the secondary building are the hot tubs and pools. Finding them can be tricky for a first-timer: from the first floor of the main building, exit and head down the stairs to the parking lot. Cross the parking lot and take the exterior stairs of the secondary building. You’ll be in the first floor hallway. Head up the interior stairs to the second floor, and follow signs to the exterior pool and hot tub and interior hot tubs. Sounds confusing (and it is) but once you have it down, it’s only a two-minute walk from the main building. The pool area includes a small heated pool, hot tub, and three interior hot tubs, plus towels and changing rooms.

Rooms:

I stayed in a standard hotel room in the main building which included the basics and not much more (standard rooms for a family of four are $199 in regular season). You get internet, coffee service, a bathroom with tub and shower, and separate vanity area. The best thing about my standard room was the view of the ski slopes, with sliding glass door to the connected deck with chairs (no deck walls between rooms). The view was fantastic, and fun to get up in the morning and check out the conditions from the room! The only standard item missing from my room: a mini fridge, which I consider very useful for families. If you want more space, the inn offers one or two bedroom condos, some with upstairs lofts, ranging from $299 (sleeping four) to $449 (sleeping six) and $629 (sleeping 11).

Dining:

Directly inside Mammoth Mountain Lodge is Mountainside Grille and Dry Creek Bar. The bar is a great place to head while the kids are in the game room pre-dinner; the ambiance is lovely, and the bartenders are friendly and knowledgeable. Mountainside Grille is a bit pricy for most family meals, but they do offer full room service as well, which can be convenient.

On the main floor is Sierra General Store, which is a lofty name for a very small store will convenience foods, snacks, and coffee service and danishes. Don’t get me wrong: the fare here is good and prices are reasonable, but the word ‘store’ is misleading. If you’re in a condo, stock up on groceries pre-arrival.

Next door to the inn is the Yodler, a popular watering hole for apres ski among die-hard skiers and a great option for more affordable pub-fare for families. Within easy walking distance of the inn, the Yodler is friendly and lively.

Directions:

The Mammoth Mountain Inn is located at the base of Mammoth Mountain directly across from Main Lodge. From Highway 203, continue straight through Main Street and turn right on Minaret Road and follow for approximately four miles. Address: 1 Minaret Road, Mammoth Lakes.

Disclosure: I stayed at Mammoth Mountain Inn as a guest of Mammoth Mountain resort. All opinions are my own.

Where to stay in Portland: Governor Hotel review

February 12, 2014 By Amy Hagstrom

We’ve reviewed a good number of hotels for families planning a Portland Oregon vacation. No matter which you pick, our recommendation is to stay downtown, within walking distance of the fun shops, restaurants, attractions (and easy-to-use MAX transportation line) that make Portland such a family-friendly city. Downtown hotels will often lack the cost-saving perks of suburb hotels (free parking, free breakfast, and the like) but make up for this in my personal favorite hotel amenities: location and ambiance. Our Governor Hotel review below shows ways in which this property excels in both.

The Governor Hotel is located downtown on 11th Avenue in Portland, adjacent to the bustle of food trucks, shopping centers, and the MAX. Valet parking is the way to go; pull up curbside at the historic hotel, and the parking hassle will be taken care of for you. We visited the same night as a major evening event hosted by the Governor, and still had no delay getting our car when we needed it.

The lobby is small but light and elegant, and looks larger due to beautiful high ceilings. The front desk staff is among the most friendly and helpful we’ve experienced anywhere: immediately upon arriving, you know you’re in a four star hotel, but are greeted like you’re friends. It’s the perfect combination. Adjacent to the lobby is Jake’s restaurant (award winning in Portland…and good news; your room service menu comes from this kitchen). Down the hall is a large, airy, and light exercise room filled with state-of-the-art equipment, and free wifi is available throughout all the common areas of the hotel.

Value:

Room prices reflect the four-star status of the Governor, but this doesn’t make it inaccessible to families. Kids 12 and under stay free with adults, and package deals are always listed on the Governor Hotel site. During our visit, we experienced the Elementary, My Dear package that included tickets to the OMSI traveling exhibit on Sherlock Holmes. The package price included a luxury room, dining credit at Jake’s, and two tickets to the exhibit, plus fun extras like a Sherlock Holmes hat, chocolate bar, and detective notebook. Since we planned to buy tickets to the exhibit anyway, the value was there. Note that you will pay $35 for parking daily.

Room Amenities:

We stayed in one of the Governor’s Princeton rooms, which occupy the 5th and 6th floors, are newly remodeled, and more spacious than standard rooms. (Rollaways are complimentary.) We appreciated the added security of key card-only access to these floors, and loved the high ceilings, large windows, and window panes that opened to fresh Northwest air. In our room, we found a mini fridge (which contained mini bar items but had room for our own snacks as well), a nice coffee and tea service (you know some are not so nice!) and a large screen TV, plus new iPod dock. We had plenty of plugs (crucial to charging devices while we travel) and bathrobes to don after using the shower and tub. Northwest wines are featured in the mini bar offerings, and The Governor will even bring you a pint of famous Salt and Straw ice cream (for a whopping $12, but I hear it’s worth it).

Dining:

Room service is available 24 hours a day, and Jake’s Grill and a Starbucks are located on site. Jake’s is fairly pricey (tip: stop here for a drink special before heading out for dinner), but the front desk staff can direct you to many casual restaurants within walking distance. We love the food trucks on Washington Street. We brought our own breakfast items (and easily stored them in our room) and ordered muffins and juice from Jake’s via room service to add a bit of comfort food to our meal.

Date last visited:

November 2013

Distance from the interstate:

A few minutes from I-5 and I-405.

Directions:

The Governor is located at 614 SW 11th. From I-5 South, merge onto I-405 South. Take the Couch St./Burnside St. exit and stay on 15th Ave. for two blocks. Turn left onto Alder. Turn right onto 11th Ave. Hotel entrance is on the left side of the street.

As I disclose whenever applicable, our stay at The Governor with the Elementary, My Dear package was complimentary, for the purpose of review.

Sitka Alaska hotel review: Totem Square Hotel and Marina

August 28, 2013 By Amy Hagstrom

Wondering where to stay in Sitka Alaska? Read on for our Sitka Alaska hotel review.

The Totem Square Hotel and Marina is ideally located right on the harbor, with beautiful views of Sitka Sound and within walking distance of everything in town. The amenities at the Totem Square are average at best–expect the most standard of motel rooms, but the location and the on-site restaurant more than make up for this. After all, in lovely Sitka, you’re probably not spending much time in your room.

The motel has an airport shuttle, eliminating any need for a car if you’re touring Sitka only, or boarding a cruise ship. We found the desk staff to be friendly and efficient, and while the rooms are basic, the beds are exceptionally comfortable. There is an on-site laundry room (useful if you’re disembarking from a cruise) and a small convenience store area selling basics you may have forgotten (there’s also a pharmacy across the street). From the motel, you can view fishing boats coming and going, and catching your day excursion boat is easy as well. Located in Totem Square, you’re across the street from historic Castle Hill and within walking distance of other Sitka attractions, stores, and restaurants.

The on-site restaurant was perfect on a nice summer day (sit out on the patio overlooking the harbor!) and the food was excellent, ranging from fish tacos to fish and chips and burgers or quesadillas. At the time of our visit (and apparently for some time before) this restaurant was closed for breakfast, limiting options. Guests can either pay for a limited continental breakfast in the lobby (does not come included with the room) or go across the street to the Sitka Hotel. We recommend the latter; the breakfast was quick and hearty, and the ambiance in this historic hotel was lovely.

Date last visited:

July 2013

Room rates:

At the time of our visit, rates for a standard room started at $184. Room rate included wifi access (down at the time of our visit) and an exercise room is on-site.

Directions:

The motel is located at 201 Katlion Street in Totem Square. It’s a five minute drive from the airport, and even closer to the docks.

Our stay at Totem Square Inn was complimentary, included in our Alaskan Dream Cruise.

Where to stay in Vancouver BC: Coast Plaza Hotel and Suites

August 9, 2012 By Amy Hagstrom

Vancouver, BC may be one of the best cities to tour with kids. It’s full of outdoor experiences active kids crave–biking, beaches, parks and suspension bridges–while retaining the sophistication parents enjoy and seek to introduce to their children. And all within a stone’s throw of the action (but please don’t throw stones) is the Coast Plaza Hotel and Suites Hotel.

Located in Vancouver’s vibrant West End neighborhood just three blocks from English Bay and beaches in one direction and five blocks from the entrance to Stanley Park in the other, the Coast Plaza is largely a suite hotel, which means that families will enjoy plenty of room and a full kitchen in affordable units. According to Vancouver bloggers I asked, the Coast Plaza’s perfect layout for families used to be something of a local secret. (The hotel was traditionally known as a business hotel.) I’d say the word is out, because we encountered many families enjoying the hotel during our July 2012 visit.

During our two night visit in a 1-bedroom suite, we used the kitchen to prepare all our breakfasts in-room, as well as pack our lunches for each day on-the-go, which means we saved a bundle on dining out. (We could have easily made dinner in our rooms as well; there’s a nice Safeway down the street and a beautiful produce market right on the block.) Garage parking is on-site, and includes unlimited in-and-out privileges. Because we were so close to the attractions we wanted to see, however, we kept the car parked most of our visit. The one exception: we took it out for a trip outside the city center to Capilano Bridge and Grouse Mountain.

The only metro Vancouver area the hotel is really too far from is Canada Place: we walked, but it took us the better part of an hour and was tough on little feet. If you decide to head that direction (and you should), ask the concierge (on-site) for the Coast Plaza shuttle schedule. This complimentary shuttle runs to Canada Place and elsewhere in the city several times a day, but we were told we needed to reserve a spot 24 hours ahead. If you don’t plan that far out, a taxi to Canada Place from the hotel is approximately $12 Canadian.

Date last visited:

July 2012

Distance from the interstate:

Just a few blocks from BC-99.

Room and hotel amenities:

In-suite, families can expect to find full fridges, ovens, dishwashers, and all the dinnerware, cups, utensils, and cooking pots and pans you might need. The bathroom in our one-bedroom suite was spacious and included both a tub and shower, and the beds were deliciously soft. Even the pull-out couch was comfortable. There are TVs in both the living room area and bedroom, and a coffee maker for the morning (with coffee, creamer, and sugar provided).

The Coast Plaza offers free wifi (a huge plus) and a full fitness club. Kids will love the heated indoor pool and hot tub. A restaurant is located on-site (hotel guests receive a discount) and there’s a full room service menu. Upon check-in, guests receive a ‘cookies and milk card’ from room service, which they can redeem for complimentary chocolate chip cookies and milk for everyone in their party. Honestly, the hotel has all the amenities families could ask for.

Compared to other Vancouver hotels I’ve enjoyed, the Coast Plaza is older and showing its wear, but what it lacks in cosmetics, it more than makes up for in amenities and perks for families. If your plans include plenty of time in Stanley Park and English Bay, it’s the clear choice.

Room rates:

At the time of our visit, rates started at a very affordable (for city rates!) $199 for a standard room, and approximately $299 for a one-bedroom suite. Rates vary by season and date.

Directions:

The Coast Plaza is located at 1763 Comox. From BC-99, take W. Georgia to Denman, then turn left onto Comox.

As I disclose whenever applicable, my family and I enjoyed a stay at the Coast Plaza at no charge, for the purpose of review. While we appreciate the opportunity to experience what they offer, this compensation came with no expectation of a positive review.

A stay at Monterey’s Portola Hotel and Spa

May 29, 2012 By Amy Hagstrom

Stepping into the spacious lobby of Monterey CA’s Portola Hotel and Spa, you just might think you’ve taken a wrong turn and stepped back outside instead. The wide, open space is canopied with lush, live trees giving way to bright skylights, and the front desk staff is equally sunny. Upon arrival, my kids (and the adults!) were offered warm chocolate chip cookies, and the kids were ushered into the Portola Pirate Program, a fun and inventive perk including a goodie bag of pirate treasure and an interactive scavenger hunt around the hotel grounds. The boys immediately departed to scour the lobby for their first clue (an impressive pirate ship model), while my husband and I left the car with the valet service and trailed after them.

The Pirate Program serves a duel purpose that parents can appreciate: it gets the kids moving after time in the car, introduces parents to the amenities of the resort (the treasure hunt includes stops at the hotel’s two restaurants and adjacent candy shop), and emphasizes the hotel’s policy of valuing kids and family. We really appreciated how welcome our boys were to literally have the run of the place.

After settling into our courtyard-view room (which was very nicely decorated, and included welcome, if not fairly standard) amenities like a mini-fridge, ample closet space, and spa robes as well as extra touches like slatted blinds and chic decor, we checked out the outdoor heated pool (adjacent to the spa, which sadly, I didn’t have opportunity to try out). We did enjoy taking a glass of wine to the hot tub while the kids splashed in the pool before dinner. We were tempted by the outdoor fire pit and fresh California cuisine at the hotel’s Peter B’s Brew Pub, but in the end, the kid-friendly offerings on Fisherman’s Wharf (only steps away) won out. Note: Jack’s, the hotel’s main restaurant, looked a bit too dark and stuffy for our taste, decorated more like an old-school nautical club, though the staff was friendly and kid-welcoming.

We ate in our room in the morning (easy with the mini-fridge and plenty of counter space), but plenty of coffee and cafe-style breakfast spots are in walking distance (including a coffee shop right at the hotel). Also on-site: a candy store, a great bike and outdoor equipment rental shop, Adventures by the Sea, and a fitness center. I loved how close Monterey’s Historic Walking Tour was (the historic custom house was right outside the resort), and how easily families could connect with the many bike and walking paths. We could easily walk to the Coast Guard Pier to see the seals, and all the way to Cannery Row, should we desire. Point Lobos State Natural Reserve and Carmel’s 17 Mile Drive are only minutes away by car. All in all, the Portola is a great home base for visiting Monterey with kids.

Distance from the interstate:

Five minutes from Highway 1.

Room rates:

Rates at the time of our visit varied from $225 for a standard (courtyard view) double room to $309 for a harbor-view room. We experienced a courtyard view, which was still lovely…upgrading is not necessary for a peaceful, pretty view. The Portola offers valet parking for $20 a night or self parking for $17.

Included amenities:

The Portola’s nightly rate does not include a complimentary breakfast, but does include a heated outdoor pool and spa, fitness room, and kids’ Portola Pirate Program. Free wifi is available in the spacious (and comfortable) lobby area, and available in-room for an additional fee. Room service is also available.

Directions:

The Portola Hotel and Spa is located at 2 Portola Plaza, Monterey, CA. From downtown Monterey, it’s an easy few blocks to the hotel (right outside the busy Cannery Row area and adjacent to the Historic Fisherman’s Wharf.

As I disclose whenever applicable, we experienced the Portola Hotel and Spa as guests of the hotel and Monterey County. Though their hositality is appreciated, as it allows us to review amenities for traveling families, this compensation came with no expectation of a positive review.

The Acqua Hotel: kid-friendly boutique hotel in California’s Bay Area

May 24, 2012 By Amy Hagstrom

I’m pleased to announce I’ve found a new (to me) hotel brand favorite for traveling families: Broughton Hospitality’s boutique hotel collection, with properties across the west. On our recent California road trip with kids, we had the pleasure of spending a night outside San Francisco at Mill Valley’s Acqua Hotel, which served our family’s needs perfectly.

What made the Acqua, and the other Broughton hotels we’ve experienced, so well suited? These boutique hotels fall right in-between the price point of a economic motel and a high-end luxury hotel, while including a host of hotel amenities families need. The Acqua, perfect for bay area travel, is priced only marginally higher than a standard motel, and yet offers large rooms, plenty of outdoor space to play, adjacent biking and walking paths, an ideal location to Sausalito and Muir Woods National Monument, a full breakfast, free parking, and wifi. The value for amenities cannot be beat.

We checked into the Acqua Hotel just in time for their complimentary wine and cheese reception hour (from 5 pm to 6 pm), which we enjoyed in the sunshine on the expanse of lawn overlooking the bay. The kids played touch football on the grass while we sipped a nice pinot noir, and we all snacked on grapes, cheese, and crackers…perfect to fend of hunger pre-dinner. We were minutes away from Mill Valley, where we ate a fun dinner at Joe’s Taco Lounge (recommended by the hotel staff), and once we returned to our room, we had enough space to stretch out for a family movie night. Our corner room (a junior suite) boasted a nice view with patio (though sizes vary), and slept five very comfortably, and the style was chic, fresh, and modern. The bathroom was very large with a huge tub and shower, and the hotel’s unique, airy layout makes you feel like you’re always outside.

The following morning, we ate our fill at the far-above-average complimentary hotel breakfast buffet, laid out in the Acqua’s second floor breakfast room with outdoor patio overlooking the back bay. “Finally, a hotel breakfast buffet with enough seating,” my husband noted, and he was right: there was more than enough room…no jockeying for a table in the morning rush. The buffet featured highly decent coffee and tea options, fresh sliced fruit, gourmet danishes (nothing out of the package here), cereals and oatmeal, and your standard breads and bagels (topped with artisan jams and jellies). We were very impressed (and trust me, we’ve seen our share of free hotel buffets).

For what you get, I can’t stress the Acqua’s value for families enough: it’s perfect for exploring the Bay Area, and close enough to the city (five miles or so from the Golden Gate Bridge) to make for a good home base for city excursions (though note: you’ll pay for tolls and parking in the city). The hotel does boast free bike borrowing (for use on the nearby bike paths), but at the time of our visit, they only had two adult-sized bikes. My single recommendation for the Acqua is to offer child-sized bikes as well, so a family could enjoy this amenity.

Distance from the interstate:

Right off Highway 101 (though we couldn’t hear street noise at night).

Room rates:

Our junior suite was listed at $169.00 a night, and deluxe king and double rooms are generally under $150 a night. Check with Acqua’s reservation system for exact rates, of course.

Included amenities:

In-room wifi, parking, breakfast, wine reception, all-day coffee and tea service, plenty of outdoor space for kids.

Directions:

The Acqua is located at 555 Redwood Highway. From the San Francisco Airport, take Hwy. 101 North/I-380 West ramp en route for I-280 North toward San Francisco. Continue on I-280 North, and stay to the left as it turns into 19th Ave. Exit. Follow 19th Ave. all the way to and over the Golden Gate Bridge (approximately 7 miles), then continue on the 101 North. Take the Seminary Dr. exit, and turn right at the first light at the bottom of the exit, which is Seminary Drive/ Redwood Highway.

As I disclose whenever applicable, we experienced the Acqua as guests of Broughton Hospitality. While we appreciate this opportunity to review the property for our readers, all opinions are our own, and I was under no obligation to write in a particular view point.
—

Aulani, a Disney’s Resort and Spa: what’s included in the Aulani value

September 28, 2011 By Amy Hagstrom

There’s no doubt about it: Aulani, Disney’s new Hawaiian resort on the leeward side of Oahu, is jaw-droppingly fabulous. Throughout my stay, I experienced first class service, amenities, and activities across the board. For the average traveling family, however, it’s also jaw-droppingly expensive. Utilizing a quick room rate and availability search on Aulani’s reservations page, I was hard pressed to find a standard room for under $400 a night. Families of five or more can go ahead and double that (though room rates vary considerably depending on season, type, etc). Is the value worth it? I believe the answer is yes, if families take advantage of all that comes included with a stay and educate themselves on resort values.

So what is included in that rack rate? Much more than is offered at most high-end destination resorts. With the price of a room, families will not pay a penny extra for the following amenities:

Within the room itself, families will love the extra touches provided for convenience. For starters, all rooms come pre-stocked with a port-a-crib. All rooms also feature a mini fridge (snacks and breakfast foods are available in Kalepa’s Store as well as across the street from the resort for a more reasonable price), flat-screen TV, wireless internet (at no extra charge), an iPhone/Pod docking station, and a large-for-standard-rooms table and chairs. Suitcase storage is provided under every bed to increase usable space in the room, bathrooms include deep bathtubs as well as showers, and toilets are separate from the main vanity, making heavy bathroom traffic more bearable.

Your kids will love the kids’ club at Aunty’s Beach House. Designed for kids ages 3-11 (up to age 13 welcome), Aunty’s is a cozy and welcoming respite where children are fully supervised for no additional charge. Just drop in anytime during open hours (open until 9 pm or 11 pm). With multiple (adorably themed) rooms for different ages and activities, as well as a large outdoor play area, kids have the run of the place, enjoying individualized attention from staff and engaging in fun and educational activities (think volcano or space goo creations!). While I stopped by during my Aulani stay, I watched a ten-year-old girl receive an impromptu ukulele lesson, preschoolers play dress up with the many Disney costumes, and a group of boys engaged in a computer game competition. Daily special events are also offered (to be listed in each day’s resort schedule.) The Disney details are abundant at Aunty’s: kids love the way it always rains outside the windows of the media/movie room (because you can only watch movies in Hawaii when it’s raining outside!), the climbing fort outside, and ‘Uncle’s workshop’, an extensive art and craft center. What I loved best: special toddler programming for kids too young to be dropped off at Aunty’s is offered for parents to enjoy with their kids…and these programs are scheduled for select mornings at 7:30 am, a time when kids are up and restless, but other activities are not yet open. (Bonus: parents can go off-site while kids are at Aunty’s…nearly unheard of in the resort business!)

Everyone will love the unlimited water recreation in the Waikolohe Valley. Cruise the lazy river (complete with volcanic bubble action underfoot!), play in the free-form pool, slide down the plunge and tube slides, soak in the whirlpool spas, or just hang out in the lush garden areas. Papalua Shave Ice is the best deal going: for $3.75, kids get a huge snow cone with up to three tropical flavors.

The instant beach access means time and money saved on a car rental. Not only can guests dip their toes in the Pacific just a few steps from their room in the Aulani Lagoon, but miles of additional beach access is available as well. Snorkeling is an option right in the lagoon, but only two short coves away by foot (past the JW Marriott) is an absolutely fantastic snorkeling location. Bring your own snorkeling gear, or rent gear for a reasonable fee at the beach rentals shack on the lagoon (you get to use it all day). If you have young kids who might be intimidated by the (small) ocean currents, Aulani also offers Rainbow Reef, a manmade snorkeling cove in Waikolohe Valley. There is a $20 fee per person, which seemed steep until I realized that for the price, you can keep your gear all day, using it in the ocean as well as the reef. (Tip: If you want to try Rainbow Reef, be sure to rent your gear from that location, not the beach shack. You can take Rainbow Reef gear into the ocean, but not vice versa.)

Fish feeding viewings are both free and fun to watch. Families can watch the fish feeding at Rainbow Reef (at 8 am and 1:30 pm), or go next door to the JW Marriott to watch their daily 7:30 am ocean feeding. Tropical fish will swim right up near shore, where kids can watch them as they gobble up fish food.

Free cultural tours, evening entertainment, and fun is offered multiple times a week. At any time during their stay, guests can drop in at the Pau Hana Room, the starting point of the interactive Mehehune Trail (a bit like a scavenger hunt) and location for Mo’Olelo Storytelling, offered multiple times nightly. Additionally, ‘Ohana Disney Movie Nights are held every Friday on the Makaloa Garden lawn, starting at dusk.

Access to characters are free at Disney Friends Meet and Greets. Three times daily (on the week of my visit), Disney characters such as Stitch, Mickey, and Chip and Dale made appearances.

Teens can hang out at Painted Sky. Designed for kids ages 14-17, Painted Sky is one part teen spa, one part teen dance club, and one part teen computer cafe. Events are planned there daily, such as Xbox Zumba Fitness or teen movie nights, but kids can also just congregate there to hang out and chat.

Parents will appreciate the state-of-the-art Mikimiki Fitness Center. Located adjacent to the impressive Laniwai Spa, the fitness center includes weight-lifting and toning equipment, cardio equipment, and classes both in the center and on the beach (though a fee applies to some).

Do all these perks add up to that pricy rack rate? I believe they do, especially when you add the intangibles on top: I’m speaking, of course, of the Disney touch. In addition to the total immersion into the culture and fantasy Disney so effortlessly seems to provide in all their experiences, guests can also count on the Disney standard of guest services and quality. Could you spend less at a another hotel brand on Oahu? Certainly, but when families pay Disney prices, they get…well, Disney. And that’s pretty priceless.

Honolulu on Dwellable

A Pit Stop a Day (Day 2): Hyatt Place Portland OR

June 26, 2010 By Amy Hagstrom

9750 NE Cascades
Portland, OR

Our first overnight of our road trip was spent at Hyatt Place in the Portland Airport Cascade Station area.

What a great hotel for families (especially families of 5)! The Hyatt Place is definitely geared with convenience in mind, from the spacious lobby with ‘guest kitchen’ (where you have access to space to heat your own foods or buy freshly-made items) to the 24-hour indoor pool to the great floor plans of the rooms. Our family-style suite had two double beds in one area and a large couch that pulled out into an extra double bed on the other side of the room divider (not a full wall). Unlike most standard hotel rooms, it easily accommodated our family of five. Add a large bathroom with separate vanity area and a kitchenette-area with fridge, microwave, coffee-maker, and counter space, and we had it made.

Bedroom area

Sitting area/pull-out bed section

More than enough room for a family of five!

Hyatt is also currently in the midst of their Big Welcome Back promotion (there’s still time to take of advantage of this!*), one reason why the chain is precisely the type of hotel Pit Stops for Kids likes to champion. They cater to traveling families in every way, from their sincere efforts to win your return business to their great floor plans and convenient-for-families suites.

Date last visited: June 2010.

Distance off the interstate: About 15 minutes from I-5 (5 minutes from I-84 to I-205).

Room Rates: At the time of this visit, $125 for a standard room.

Food Services: The Hyatt offers a great complimentary breakfast (right next to the pool by the lobby). There are plenty of dining options nearby as well.

Website: Hyatt Place Portland Airport

Directions: From I-5 (north), take exit 300 to merge onto I-84 E/US-30 E toward Portland Airport/The Dalles. Take exit 8 to merge onto I-205 N toward Seattle/Portland Airport. Take exit 24A for Airport Way W toward Portland Airport, then merge onto NE Airport Way. Take the Frontage Rd exit, then keep right at the fork to continue toward NE Lombard St and merge onto NE Lombard St. Continue onto NE Mt Hood Ave, then turn left at NE Cascades Pkwy.

As I disclose whenever compensated while reviewing a location, my family did enjoy a heavily discounted media rate while staying at Hyatt Place. This compensation came with no expectations or agreements for a positive review.

Up next: we drive from Portland to Spokane, WA where we review the Mobius Kids Museum!
View Larger Map