Marriott Vacation Club - Pitstops for Kids

Where to stay on Kauai South Shore: Marriott’s Waiohai Beach Club

January 24, 2018 By Amy Hagstrom

Every time I visit a Marriott Vacation Club, I’m equally impressed. The Waiohai Beach Club is the fourth property I’ve seen, and won’t be my last. Why? While every Marriott Vacation Club is different, in order to fit into its setting geographically and culturally, core amenities and values remain consistent across the brand: roomy, family-friendly suites with kitchens and washer/dryers, above average customer service, and a focused effort on kid-friendly activities.

If you’re not familiar with Marriott Vacation Club, go here to read more. In a nutshell, this ‘arm’ of Marriott offers a timeshare-modeled ownership plan, but also welcomes nightly guests at a fantastic value. I recommend MVCs often, because for a reasonable rate, families get tons of room and the ability to make their own meals. While service is good, the properties never feel ‘snooty’.

Features specific to Waiohai Beach Club:

This property has the prettiest grounds I’ve seen at a Marriott Vacation Club. Located right on the ocean on the south side of Kauai, the eight buildings, or ‘hales’ nestle in a semi-circle, with the resort’s three pools and three hot tubs tucked amid beautiful landscaping between them.

The beach is the best I’ve seen for Hawaiian resorts, though families can find even better by venturing around the island by car. However, when you pick a resort over a vacation home or town living, it’s crucial the beach on-site delivers, as you’ll be spending the most time there. The beach at Waiohai Beach Club certainly does: the resort is adjacent to Poipu Beach, with several small natural coves perfect for different activities. There a very calm, reef-sheltered ‘keiki’ beach if you walk a few steps from the resort to the left, a nice snorkeling spot closer to the resort, then, directly out front, a sandy beach with waves perfect for boogie boarding. Further off-shore, expert surfers can be spotted (in season).

Since it’s only a few steps from your villa to the beach, it’s easy to spend the day hopping from beach to pools to villa, returning for meals if you desire. If you want to drive elsewhere, several other Poipu beaches are within a few miles, or the wonders of the North Shore await if you’re willing to put in an hour plus drive (do…it’s worth it).

Additional activities:

Marriott Vacation Club activities are always listed on a schedule you’re handed when you check-in, and are as extensive as on some cruise ships. In other words, if you want to be active, you can be. There are children’s activities daily, most of which are free.

New to Marriott Vacation Club is Club Thrive, which opened during my visit to Waiohai. This fitness program is much more than simply exercise. Four key elements of a healthy lifestyle and vacation are hit upon in every Thrive class: move, refuel, explore, and revive. The Thrive instructors are warm, energetic, and welcoming, and tell me their goals are to help guests try classes or exercises they may not have tried yet at home, and feel relaxed and rejuvenated during their trip. Thrive classes are offered daily Monday through Friday, and range from stretching/yoga classes to Zumba to nature walks. Some are ideal for the whole family, while others require the industry standard of 13 and up. During my visit, I tried a Thrive AquaFit class, Thrive walk, and Thrive stretching/rejuvenation class, and enjoyed them all. Thrive instructor Troy is so engaging and enthusiastic, MVC should make him the poster boy of the program!

On site are boogie board, snorkel, and SUP rentals, plus surf rentals and lessons. If your kids (or you) have not surfed before, I highly recommend a lesson to start them off. Lessons are $75 per person, and after that, board rentals are much less expensive. During our Hawaiian vacation, we had lessons, then rented boards for the kids for an extra day, so they could continue working on their own.

The snorkeling is excellent from the beach, so definitely plan on renting snorkels (at the time of my visit, it was $25/week for gear). There are also gear rental shops in Koloa, located only two minutes by car from the resort.

The concierge on site can recommend various other excursions across the island. Definitely stop by to check out the offerings…there is so much to do on Kauai! We saw whales (in March) directly from the resort, but spotted even more, and up closer, on a catamaran cruise with Holo Holo Charters, located not far from the south shore in Port Allen.

What to expect from your villa:

We stayed in a two-bedroom villa (remember, all rooms are villas at Marriott Vacation Club), which slept eight. Honestly, eight would have been pretty crowded, but six would have been no problem. There’s a full kitchen, already stocked with all the silverware, plates, cooking utensils, and pots and pans you’ll need. Do a grocery store run after arrival, and you’ll be all set!

The living space is connected to the kitchen in the center of the villa, and includes extra space in the form of the large balcony, with seating. There’s a full dining room table in addition, which seats eight. The living room space also has a large couch (which pulls out to a bed) and flat screen TV and DVD player.

The two bedrooms of the villa come off of the main room, and are spacious and light. We loved the natural tones used throughout, which fit the Hawaiian vibe throughout the resort. Each bedroom has a full bath attached, with tub and shower. In one bedroom, an additional couch pulls out to be a bed as well. Each villa also has a full washer and dryer…worth their weight in gold when traveling with kids!

Those extras that add up:

You know what I mean…in many luxury hotels, the room rate is just the beginning. Once you pay for wifi, parking, and dining, you’ve spent far more. At MVC, wifi is always free, and parking is either free or has a minimal cost. At Waiohai, it was $10/day. Coffee is resupplied in the villa daily.

Dining:

Most, if not all, MVCs focus on causal dining and in-villa eating, so they don’t have a formal dinner restaurant on-site. At Waiohai, the Honu Bar and Grill, located beachside, offers very nice fare in an outdoor setting. Pick up lunch here, or drinks and smoothies. It’s open for dinner as well until 7:30 pm at the time of our visit. The same causal grill fare is offered during dinner, with the additional of a nightly dinner special. When we visited on a Monday, the dinner special was grilled mahi mahi with a garlic butter and the traditional rice and macaroni salad of the Hawaiian plate lunch. It was delicious.

In addition to Honu, Waiohai has a marketplace, as do all MVCs I’ve visited, which offers grab-and-go sandwiches, wraps, and bento or rice bowls. They also had convenience food items like chicken tenders and hot dogs. Our kids didn’t like the chicken tenders, so I’d stick with the freshly prepared items. Also in the marketplace are grocery items, wine and beer, and snacks. This market will not replace a full grocery run elsewhere, but is perfect if you need some snacks, milk for your cereal, or more coffee. They also offer some basic breakfast plates, Starbucks coffee, and muffins and pastries in the mornings.

So would we stay here again? Absolutely. There are basically two lodging options when visiting Kauai: families can rent a vacation home, or stay in a resort. There are pros and cons to each, of course, but if you’ve chosen the latter, you’d be hard-pressed to find a better value in a beach-side resort than MVC. You’ll get more for your money here, and have the cost-saving conveniences of a rental home (the kitchen and laundry) combined with the fun and pampering of a resort.

Directions:

The Waiohai Beach Club is located at 2249 Poipu Road, Koloa. From the Lihue airport, it’s an easy 20 minute drive, following signage to Poipu.

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As we disclose whenever applicable, we stayed at Waiohai as guests of MVC, for the purpose of review.

Timeshare Rentals De-Mystified: What you need to know about Marriott Vacation Club

December 25, 2017 By Amy Hagstrom

I remember my first encounter with vacation timeshare rentals like it was yesterday: I was thirteen, and bored stiff sitting in a stuffy hotel ballroom on a beautiful Hawaiian beach day. I was waiting for my parents to exit a time share sales pitch so we could embark on the promised snorkeling excursion at its conclusion. We never bought that time share, but certainly enjoyed snorkeling at Molokai.

This image of time shares, with limited, inflexible week-long vacation condo rentals is a thing of the past…provided you’re looking in the right place. To better understand how vacation time share experiences work in today’s travel industry, I visited a Florida Marriott Vacation Club property for the weekend and sat down with vacation club sales members, PR, and real vacation owners in order to give you the skinny on how renting a timeshare can now work. Marriott’s Oceana Palms on Singer Island, Florida provided a good backdrop for our discussion. (I know, I have a terrible job.) If you’re looking for a Florida timeshare, Orlando is another good option.

How Marriott Vacation Club works:

Say goodbye to the concept of ‘buying’ a week of time at a single resort. Marriott Vacation Club destinations abound. So instead, you can find the timeshare that works for you and your vacation style. Marriott Vacation Club members buy points, not hotel rooms or condos, which can be used as currency at literally hundreds of properties. The system is comprised of three main collections:

Marriott Vacation Club (over 50 Marriot Vacation Club resorts)
Marriott Hotels (access to over 3,700 hotels using Marriott Rewards points)
Explorer Collection (which connects to adventure, cruise, and speciality vacations)
World Traveler Collection (use Interval International to use points for international hotels)

Members can use their points in more combinations than I’d realized: maybe they want to take one traditional vacation at a single Marriott Vacation Club property per year (there are over 100, by the way). Or maybe they want to take a few overnight stays at a traditional Marriott hotel for a sports tournament, and then use their remaining points on a shorter beach getaway. Maybe, they’d rather ‘bank’ their points for several years, going all out for a family reunion. Honestly, the possibilities are limited only by the number and locations of Marriott destinations (which, as we all know, are numerous).

When families buy into the club, they choose how many points they’d like to buy. Points are essentially vacation currency. To give parents a general idea of the investment, one Marriott Vacation Club point is roughly equivalent to $10. Families can start by buying a smaller number of points, then buy more should they find they need them, or vice versa: it is possible to sell points. When ready to book a vacation, owners can use the Marriott Vacation Club call center (based in Salt Lake City for US owners) or opt to use the integrated website.

What it costs:

I like that unlike in the past, Marriott Vacation Club is very transparent about price. Here are a few examples of what the lowest point buy-ins can get you. As noted above, one point is roughly $10, so 1,500 points would be $15,000. Most owners finance, paying monthly. Remember, every owner also pays an annual maintenance fee and club dues.

1,500 points = 3 nights in Las Vegas in a 2-bedroom villa or 7 nights in Vail in a 1-bedroom villa
2,500 points = 7 nights at Palm Beach in a studio villa or 10 nights in Miami in a 2-bedroom villa
3,500 points = 7 nights on Oahu in a 1-bedroom villa or 7 nights in Orlando in a 3-bedroom villa

All these examples (and more) are available on the marriottvacationclub.com website.

What Marriott Vacation Club actually looks like:

I had the pleasure of sitting down with two Marriott Vacation Club owners, both local to the Palm Beach, Florida area. Both owners I spoke with were mothers who love traveling with their kids, make most of the travel decisions for their families, and enjoy planning trips. One owner had owned with Marriott Vacation Club for 10 years, and the other had owned for five years.

Both women testified to the ease of using the Marriott Vacation Club booking system. One loved using the call center agents, while the other preferred to figure out her reservations online. Either way, both women agreed that planning trips in advance is crucial to getting the most out of the program. This fact doesn’t have to be a negative; after all, haven’t we been preaching the importance of trip planning at Pit Stops for Kids for years? Vacation planning can be nearly as fun as the trip itself! One of the owners put it this way: Our vacation starts when we start planning it.

And remember all those combinations of trips owners can book, ranging from club stays to cruises? The two owners I talked to actually have used their points for a wide variety of vacations. One had traveled internationally with hers more than once, and the other likes to convert points to Marriott Rewards to book hotel stays before air travel days.

I asked about ease of use: both owners used the call center staff and the forums on the owner website to figure out which properties to book for which days to stretch their points the furthest, and to ask for reviews of each property and get advice about which would be best based on their family’s needs. The owner with young kids frequently asks call center staff for resort information: which property is best for kids who want a beach without waves? Which has the best kids’ program? These women have taken their families on trips ranging from city hotel stays to week-long ski vacations to beach getaways to college-touring overnights. Flexibility is crucial to the new face of time sharing.

Common questions:

I went straight to the source, and talked to the folks at Marriott and the American Resort Development Association (ARDA).

Q: How much does it cost to buy into Marriott Vacation Club?

A: At the time of this posting, Marriott says points start at 1,500, which equates to $15,000. Financing is available. My first impression: $35,000 (which would buy 3, 500 points) is a lot of money. Our cars don’t cost that much, in our family. But we take multiple vacations per year, as family travel is one of our most cherished activities. Points renew every single year, and yet families pay for these points only once. Conclusion: it’s worth crunching the numbers for your family before dismissing the time share option based solely on price.

Q: Can I sell my points? Can I sell my entire membership?

A: Yes. It’s as simple as that. But we’ve all heard horror stories from former time share owners who didn’t get ‘back their investment’ when they sold. I posed this question to ARDA president and CEO Howard Nusbaum. His answer: vacations are not a financial investment. They’re a lifestyle investment. Just as you’d never expect to get a return on the sale price of a car, you won’t ‘make’ money off your time share. Unlike time shares of 20 years ago, families today aren’t exactly buying real estate. They’re buying time. Much like the ZipCar or bike share model of business, Marriott Vacation Club is all about trading, using, and sharing.

Q: Won’t I have a hard time getting the rooms or availability I want, much like when I try to use airline miles?

A: Not if you plan ahead. The Marriott Vacation Club sales team pointed out that while last minute deals can be found (just as they can be found using any hotel reservation site), the primary reason families cannot get into the properties they want to book is due to poor planning. They suggest families plan their major vacations up to one year in advance. If this recommendation warms your heart, you’re a planner like me, and this won’t be a problem. If it worries you, a Marriott Vacation Club ownership might not be for you.

Q: Are Marriott Vacation Club properties all condos?

A: No. They are resorts, with villas ranging from studios to three-bedroom units. I was pleasantly surprised by Marriott Oceana Palms, which to all extents and purposes is a full-scale beachfront resort. Families certainly don’t have to be vacation club owners to stay there, so there’s much more of a resort feel than a condo feel.

Q: Won’t I be limited if I like to plan my own travel?

A: This is a worry I have, too. Those who love to plan travel don’t want to feel restricted. I felt better when one owner explained how she used her Marriott Vacation Club points as only one tool in her vacation planning. She still went where she wanted to go and booked what she liked best. She cross-referenced her destination picks with the thousands of Marriott and partner properties available to her, but didn’t limit herself to them. Only you can decide whether this approach would work for you.

Other time share programs worth a look:

Disney Vacation Club: a Disney timeshare is a great investment.
Hilton Grand Vacations
Westgate Timeshare Vacation Packages: experience a relaxing accommodation near the most popular theme parks.

Best travel experiences of 2015: Our top family trips

December 7, 2015 By Amy Hagstrom

In the travel industry, there are a lot of articles and advertising messages that tell parents to hurry up and see it all. Go before they grow up. See it before they’re out of school. You only have X number of years left. While I appreciate the effort to get families out their front door, I urge parents to remember that primarily, travel is about time together, sharing experiences and new places, wherever that may be.

Fun contests like the #LuvRitzSweepstakes get this, and help parents take the pressure off travel and add the fun. After checking out our favorite destinations for 2015, let us know where you’d like to go, for a chance to win $5000 in Southwest gift cards. (More info below!)

In the meantime, here are our top travel experiences for 2015! We logged over 70 travel days in 2015. We visited many good destinations, a few just ok ones, a couple of duds, and a handful of absolutely amazing ones. Picking just five for our top travel picks proved hard, as usual!

Three Bars Ranch, Cranbrook BC:

Snagging the top spot is an all-inclusive dude ranch tucked into the Canadian Rockies. Three Bars Ranch eclipsed even our already high standards when it came to dude ranch vacations (Wyoming’s Triangle X Ranch made our top five in 2014). What made it so special: somehow, the team at Three Bars have managed to find that perfect balance of relaxation and adventure, all wrapped up in a friendly atmosphere. It’s 1/3 summer camp, 1/3 cruise, and 1/3 mountain lodge. A week at Three Bars actually leaves you feeling refreshed, instead of needing ‘a vacation from your vacation’.

Black Hills, South Dakota:

Readers of Pit Stops for Kids know we like our vacations rugged, usually with some mountain air thrown in. I didn’t expect to enjoy South Dakota as much as I did. What made it special: beyond Mt. Rushmore, much more history awaits, ready to be peeled like layers on the proverbial onion. Badlands National Park doesn’t get as much attention as it deserves (think of it as a less crowded Canyonlands), and Custer State Park sports over 1000 buffalo, making us wonder why more families don’t opt to come here in lieu of Yellowstone.

Hanalei, Kauai:

I haven’t met a Hawaiian island I didn’t like, but I fell in love with Kauai. With a less touristy and more artsy feel than any other tropical island I’ve experienced, Kauai also offers some of the best hiking I’ve seen. We recommend basing a stay in the small town of Hanalei (or in a home rental in nearby Princeville), and spending the majority of your vacation on the wilder, rainier North Shore. Hit an authentic farmer’s market, swim, and try surfing, kayaking, snorkeling, or tubing. Check out all our Kauai coverage.

Palm Beach, Florida:

Families on the East Coast wanting sun, sand, and Caribbean waters can find all of the above within an easy flight or drive into West Palm Beaches. (There is something to be said for accessibility!) I liked the way city and ocean meet in West Palm Beach, making it easy to spend a full day in the surf followed by a night out with kids in one of the many open-air restaurants. Plus, there are excellent harbor waters in the area, perfect for kayaking and stand-up paddle boarding. This part of Florida has interesting history, too: we liked checking out the Jupiter Inlet Lighthouse. Hands down, stay in a Marriott Vacation Club property like Oceana Palms for the convenience of in-room kitchens.

San Juan Islands, WA:

If you want one location that combines family-friendly activities, outdoor exploration, fine dining, and quaint town life, and you’re on the wrong coast for a visit to Nantucket, head to San Juan Islands, WA. What we love: the natural beauty of the islands, the ferry-entrance, the many state park beaches and coves, the cute towns, and the excellent lodging options. To up your adventure a few notches, book a 2-3 day kayak trip with Crystal Seas.

Honorable mention: Idaho Panhandle

We have to give this awesome region of Idaho a shout-out, because it never fails to surprise us…in great ways! In summer, families can base themselves in either the mountain lake towns of Coeur d’ Alene or Sandpoint, or tuck themselves into the mountains at Kellogg or Wallace. This entire area is rich in mining history and abundant with outdoor opportunities: bike on the newly constructed Hiawatha trail, kayak or swim, or fish. In winter, the skiing is excellent (and affordable) at Silver Mountain and Lookout Pass.

Where would YOU like to go?

Ritz and Southwest Airlines want to know where you want to go and how you enjoy Ritz Crackers. One lucky winner will win $5,000 in Southwest gift cards! Just Tweet or Instagram your response along with #LuvRitzSweepstakes to be entered. (Example: “I want to go to #Dallas for the holidays and enjoy Ritz Mint Thins #LuvRitzSweepstakes”) Personally, the peanut butter, banana, and honey snacks get my vote!

Need more inspiration? Read about our best trips of 2014 and top experiences of 2013!

I partnered with Southwest Airlines and Ritz Crackers on this post. All opinions and destination picks remain my own.

Five holiday gifts for travelers who have everything

November 23, 2015 By Amy Hagstrom

Have an avid traveler on your gift list this year? It’s a no-brainer to pick up something travel-related, but what if she already owns all the latest travel gear, or you have no idea where he’s planning to vacation next? No worries: the following five epic holiday gifts for travelers will make any jet-setter happy.

1. Give the gift of connection:

Fly with WiFi, photo by Glen Fleishman

A subscription or gift card to GoGo inflight internet service is appreciated by any traveler who needs to get work done inflight. Buy a $5 one-hour pass as a stocking stuffer, or splurge on an unlimited monthly pass for your loved one. Now he has no excuse not to stay connected! Have an international traveler? Buy a prepaid 3G data SIM card!

2. Give the gift of a good (and free!) night’s sleep:

Marriott Vacation Club, Oceana Palms

Everyone can use a gift card to their favorite hotel chain. We love Marriott’s gift card options, which allow recipients to choose among thousands of hotels. Are you a Marriott Vacation Club owner? If so, you can gift points for an epic gift to a loved one! Same goes for membership in hotel loyalty programs like iPrefer (which is free to join). Think outside the box to stretch your existing memberships into gifts.

3. Give the gift of experiences:

Snorkeling in Laguna Beach, CA

This is our favorite gift to give! Instead of opening more ‘stuff’ on Christmas morning, treat your favorite traveler with the gift of new experiences. The options are endless of course, but if you’re not sure where in the world your loved one will be traveling next, buy a gift card to Cloud9Living, which showcases over 1800 experiences ranging from sky diving trips to snorkeling excursions.

Know your traveler’s destination? Consider buying a CityPass or GoSelect card, which gets your traveler into the best museums, tours, and attractions in cities across the US and Canada.

4. Give the gift of compliments and family stories:

Create a box of memories, compliments, and inspiration.

Create a box of awesome with AwesomeBox. This innovative gift allows families, parents, groups, or teammates to add custom photos, stories, and messages to special cards for a lucky recipient. This can be done online; then the cards are created at AwesomeBox and placed in a memory box that’s shipped to the receiver. This is the gift for the person who truly has everything, or to share as a family. We plan to create an AwesomeBox of family memories, which we’ll open during the holidays as a family gift!

5. Give the gift of travel-day comfort:

Airports are friendlier places with lounge privileges

The traveler on your list may have every airline pillow and eye mask on the market, but if he or she does not have access to a luxury airport lounge, true comfort and relaxation is still at bay. Give the gift of an airport lounge membership. Our favorite is Alaska Airlines’ Board Room, but you’ll want to purchase a membership through the airline your traveler uses most often. Remember, most airlines enjoy access at partner airline lounges, giving members more options with every flight.

Top hotel chains for family travelers

August 26, 2015 By Amy Hagstrom

We get asked for hotel recommendations all the time. And we have plenty to give: after all, we spend over 100 nights per year in hotel rooms, suites, vacation rentals, and condos. While specific hotel picks in family travel destinations are important, it can be equally useful to know which are the top hotel chains for family travelers…no matter where you’re going.

We have our favorites, which we’ve broken down into a variety of family travel categories, with the overall winners below:

Best boutique/lifestyle hotel chain:

We love frequenting boutique hotels with kids, especially during city travel when location and character are most important to us. The best boutique and lifestyle hotels offer something beyond the cookie cutter amenities of more mainstream chains, with X-factors like rooftop decks, s’mores on the courtyard, wine hours, and funky furniture. They can turn a standard stay into a memorable one! The only downside: sometimes, boutique hotels will lack amenities such as free parking or complimentary breakfast, so budget accordingly.

Winner: Kimpton hotels

Kimpton wins at making families feel welcome with special touches in many of their city hotels such as goldfish ‘pets’ and hot cocoa bars for the kids. Our favorite Kimpton stay included a family game night hour and resident dog in the lobby. Read a review of a favorite Kimpton property.

Runner up: Lark hotels

Many boutique hotels are located in urban areas and–let’s face it–cater mostly to business and adult travelers. Lark is different in that their properties tend to be situated in popular vacation destinations, such as Nantucket or Newport.

Best ‘bang for your buck’ hotel chain:

Let us elaborate: when we say ‘bang for your buck’, we’re talking about value, not cheap prices. Our picks in this category include hotel chains that focus on giving the most for the price, including extras that will save families money as they vacation.

Winner: Grand Hyatt (club level)

For years, I assumed that upgrading to club level at a Grand Hyatt hotel would be a frivolous expense. Not necessarily. Upgrading is typically only $75 more per night, and gives families access to a club level lounge serving food and drinks all day long. With some planning, families of 4-5 people can save far more than the price of the upgrade by eating in the lounge most meals. Plus, it’s far more convenient and comfortable than finding dining options out every day during a city trip. Read a review of a Grand Hyatt club level stay.

Runner up: Embassy Suites (Hilton)

Embassy Suites could have also won in our ‘all suites’ category, but we’re placing it here because most properties in this brand offer value on multiple fronts. Not only do families get the space to spread out in suites, but the free breakfasts are the highest quality in the business. Some properties also offer complimentary cocktail hours. Review of our favorite Embassy Suites.

Best luxury hotel chain:

Ready to splurge? Many deserving hotel brands vied for our top spots in this category, and quite frankly, we have our favorites across many brands at specific locations. But this post isn’t about specifics…it’s about winners across the board. Who we picked:

Winner: Ritz Carlton

Time and again, Ritz Carlton delivers on prime location, beauty, service, and amenities. Will a Ritz stay set you back? Absolutely. Expect to pay extra for freebies at budget resorts, such as parking, breakfast, and WiFi. But also expect to be wowed with things like butler services, turn-down, and amazing ambiance. Read about our favorite Ritz Carlton stay.

Runner up: Fairmont

I’ve always loved Fairmont hotels due to their physical beauty, inside and out. At many a Fairmont, families will feel like they’re staying in a castle or mansion. Details abound, such as infused water in the lobby, cookies at bedtime, and planning programming just for kids. Read about our most magical Fairmont stay.

Best budget hotel chain:

When we say ‘budget’, we don’t mean cheapest. ‘Cheapest’ is a very simple thing to find–a quick scroll through Expedia will find your winner. ‘Budget’ to us means cheapest with amenities we need. What amenities are these? How about free parking, free WiFi, and free breakfast. What might but might not be included: customer service worth mentioning, location, pools, or rooms beyond the uninspired standard.

Winner: Holiday Inn Express (IHG)

It’s nothing flashy, but consistently, we’ve had good stays at Holiday Inn Express hotels. When you just need a place to lay your heads, and want competent service, clean rooms, and a free breakfast that doesn’t suck (or only sucks a little), this is your pick.

Runner up: Best Western Plus

For us, Best Western Plus would have made the top spot, but many properties have room rates a bit too steep for us to consider ‘budget’. However, like Holiday Inn Express, Best Western Plus properties can be counted on to be quality stays, and often have extra amenities like nice pools or on-site dining.

Best suites-only hotel chain:

Yes, you can find a suite in any price range, but for families, finding a economic hotel that still provides ample space is like hitting the jackpot.

Winner: Marriott Vacation Club

We’ve yet to meet a MVC property we don’t like. Like Grand Hyatt or Embassy Suites, this chain is all about value over budget price. Families get condo-like suite living with full kitchens (a big savings when vacationing and eating out), plus tons of family-friendly programming options in vacation destinations. MVC properties shine on the amenities front too: they have some of the best pools, beaches, and playgrounds we’ve seen, and most include free parking. Read about just one of our top Marriott Vacation Club stays.

Runner up: Holiday Inn Club Vacations

Always in a vacation destination that appeals to families, Holiday Inn Club Vacation properties are similar to MVC, with a (usually) lower price tag. While they don’t have quite the polish of the latter chain, they do offer up value for families in condo-style vacation villas, amenities like nice pools and dining options, and sometimes, shuttles to popular sights.

Best moderate luxury:

What sort of category is this? The one for those of us who enjoy luxury, but can’t always swing a Ritz stay. If that’s you, read on.

Winner: Preferred hotels

Definitely check the PreferredFamily.com website before looking for a Preferred hotel in your vacation destination, because most of these hotels have independent names. However, across the brand, they shine as moderate luxury options that include family amenities that may be missing from top luxury brands, such as child proofing in rooms, family-friendly dining, and toddler pools. Read some of our tips on the PreferredFamily blog list.

Runner up: Omni hotels

Often located in cities popular for family travel, Omni hotels give parents luxury while offering kids fun amenities, like backpacks and kid packets upon check-in. You’ll still pay for extras like parking and breakfast at most Omni hotels, but their prime locations and spacious rooms may make up for this. Read a review of our favorite Omni.

Tip: learn how to use IHG points toward your next hotel stay, no matter the category.

What is your favorite hotel brand for family travel?

Family-friendly Vegas hotel: Marriott Vacation Club Grand Chateau

March 13, 2015 By Amy Hagstrom

Is Las Vegas a family-friendly destination? While I believe there are better vacation choices for families, there are plenty of reasons families find themselves here, from conventions to shows to sport tournaments. And when you do go, you’ll need a family-friendly Vegas hotel.

We just returned from Marriott Vacation Club Grand Chateau, and let me tell you: we’ll never stay anywhere else in Vegas. This non-gaming, non-smoking hotel right in the heart of the action felt like an oasis for our family, with a quiet ambiance, high-end decor, and excellent customer service. Even better, the value is unparalleled.

What you get when you stay at Marriott Vacation Club Grand Chateau:

a family-friendly suite, with real rooms (not just ‘areas’) and a full kitchen
complimentary valet parking
free wifi
two outdoor pools and hot tubs
the best exercise facility I’ve seen in a hotel in a long time

We stayed in a two-bedroom suite, which could have slept 8. We had two complete bedrooms and two bathrooms (one of which had a jacuzzi tub and walk-in shower, the other of which had a walk-in shower). Our living space (in a third room) consisted of a living/sitting area with couch, a full dining room table, and a full kitchen, with oven, stovetop, dishwasher, and all kitchenware needed. There was nothing we were lacking; we had pots and pans, dishes, plates, silverware, utensils, bottle openers…even a tiny salt and pepper shaker.

Every unit at Grand Chateau includes a full washer and dryer (yay!) and free wifi connection. Parking is free and very convenient.

We were one block from the South Strip, which meant we were a five minute walk from the pedestrian paths up and down the Strip and a 10-minute walk to New York New York and the Aria. The Miracle Mile shops (with good fast food options) are a two minute walk away, at best.

Hotel amenities:

Upon check-in, families receive a full page of activities scheduled during their stay. Buckle up…there’s a lot on there, from arts and crafts to tequila tasting. In addition, there are two pool complexes at Grand Chateau. The first is on level 5, with a larger outdoor pool, lounge areas, hot tubs, and a bar and grill open during daytime hours. The second pool is on the rooftop, adjacent to Sky Bar 38. This pool is also kid-friendly, and there’s an additional hot tub here. Both have towels and changing rooms on-hand. Even if you don’t grab a cocktail at the bar, take a peek at the amazing views of the Strip!

The exercise facility is located on level 1, and is the largest I’ve seen in a long while. You have the full range of cardio equipment here, as well as extensive weight training and stretching areas. I worked out during the ever-popular 7 am-8 am time period, and had no trouble getting the machines I needed.

The valet parking is located right out front, of course, and there are ample valets on-hand to take your car immediately. Getting your car out is easy too: just hang onto your slip and have the valet desk scan it. We never waited more than five minutes for our car (and we visited during the busy Valentine’s Day weekend). We tipped our valets daily, but parking is complimentary.

Dining at Grand Chateau:

Grand Chateau does not offer a full restaurant. Rather, you’ll find a lobby bar, Sky Bar 38, and the Pool Bar and Grill. There’s a marketplace with convenience foods, which also serves as a coffee bar in the morning and has treats and ice cream available any time. We utilized this amenity quite a bit. If you plan to prepare most your meals in your kitchen (by far the most economical way to visit Vegas with kids), stop en route at a grocery store and stock up. However, we easily grabbed a carton of milk and a box of cereal, plus snacks and drinks, at the Marketplace.

From the hotel, the Miracle Mile shops are directly across the street, where you’ll find plenty of healthy fast food options, like Chipotle and Earl of Sandwich.

Room rates:

You’ll probably be surprised at how affordable full suites for your family can be at Grand Chateau. While this hotel is a Marriott Vacation Club, you don’t have to be a member to stay here. At the time of our visit, our two-bedroom unit was listed at just over $200/night. Single room units were well below this. Check for current rates.

Overall, it’s hard to define the worth of being able to step inside your Vegas hotel lobby and not be accosted by the smell of lingering cigarette smoke or hear the buzz and clang of gaming machines. To me and my family, this is priceless. Of course, gaming can be found within easy walking distance of the hotel, but you’ll be isolated from it once ‘home’. We valued this ‘amenity’ above all else, and we’ll be back!

For another hotel pick that may fit your family, check out our review of Desert Club Resort.

As we disclose whenever applicable, we stayed at Grand Chateau as guests of the resort, for the purpose of review. All opinions are our own. After three Marriott Vacation Club location reviews to date, we were not surprised to love Grand Chateau!

West Palm Beach vacation: Marriott’s Oceana Palms

November 17, 2014 By Amy Hagstrom

Interested in a West Palm Beach vacation? I was curious about the Florida coastline, so for my first trip to Florida outside of Orlando, I checked out the Palm Beaches area north of Miami. Um, it’s kind of ok here. Maybe I should venture beyond Disney more often!

I stayed at Marriott Oceana Palms, which is a Marriott Vacation Club property. I knew I’d be happy with the resort, as I’d absolutely loved my stay at the Marriott Vacation Club in Boston, and recommend it every chance I get. However, when many parents see the words ‘vacation club’, they think it must not be for them…they either assume they can’t book if they’re not a member, or worry they’ll be pitched to once on site. I can assure you: Marriott Vacation Club isn’t your grandparents’ time share. This points-based vacation ownership program is completely different, with tons of flexibility. However— and this is the kicker —you don’t need to be a Marriott Vacation Club owner to book Marriott Vacation Club villas, anyway.

Quite honestly, this is one of the best ‘think outside the box’ alternatives to booking standard hotel rooms. For the cost of one beachfront hotel room (usually with a square footage of under 400), families can reserve an entire two-bedroom villa with over 1000 square feet of living space, including a kitchen and washer-dryer.

The Oceana Palms is a small, intimate resort right on the beach of Singer Island in West Palm Beach. It looks and feels like any other high-end Marriott resort: you get kids’ clubs, activities and programming, dining, pools and exercise rooms, and beach access. There are two towers in Oceana Palms: the Sunrise Tower and the Sunset Tower. At first glance, it appears that the Sunrise Tower, which is closest to the beach, is the obvious choice. However, thanks to great architectural design, both towers have ocean views. And some villas in the Sunset Tower have larger balconies.

What’s in your villa:

All villas at Oceana Palms are the same: two-bedroom units with everything you need, right down to the whisk in the kitchen. You’ll find laundry soap next to the washer, dish towels and plastic garbage bags, and hair dryers and shampoo. Sometimes, when families rent vacation homes or units, they don’t know what will be waiting for them. We had one unfortunate trip to a vacation home in which we discovered the ‘full kitchen’ lacked an oven! At Oceana Palms, everything is here. You also get two full bathrooms, one on which has a walk-in shower and the other of which has a large tub. Free wifi is available in the rooms and across the resort. The photo below shows a view from a Sunset Tower villa. Get up-to-date room rate information here.

What to do on site:

Oceana Palms boosts ideal beach access…the surf and sand is just steps away past the pool area. At the beach equipment stand, check in with Tony, who can hook you up with snorkel gear, boogie boards, and cabanas. Otherwise, lounge chairs are free for guest use. I split my time happily from beach to pool (which older kids could do on their own quite safely).

In the pool area, you’ll find a zero-depth entry area for young kids, plus a splash zone. On the other end, a lap pool is situated in a quiet corner, and additional pool space occupies the area in-between. Oceana Palms schedules quite a bit of daily activity, with DJs, movie nights, and lessons in everything from crocheting to guitar (a staff member actually learned guitar in order to teach it). If you’re an activities person, you’ll find as much here as you would in an all-inclusive resort. However, if you want a quieter environment, it is possible to escape it.

For additional entertainment, the resort has small details that go a long way. Throughout Oceana Palms, you’ll find ping pong tables, pool tables, lawn games, BBQs for guest use, and a large, fenced play area for young kids. My children spend hours at simple entertainment venues like this!

Oceana Palms has a drop-in dedicated kids’ club space and a teen space, both of which are fun and inviting…and casual, which is nice for families on vacation. There is a casual dining Marketplace, plus poolside Reflections, both good for burgers, sandwiches, and drinks. You won’t find upscale dining on site, but that’s what your full kitchen is for: I recommend shopping before arrival and making many meals in your villa.

What to do in Palm Beaches:

You’ll want to venture off-site while at Oceana Palms. We took a short drive off Singer Island to Jupiter Beach, where to toured the historic Jupiter Inlet Lighthouse. The guided tour includes a walk up the many spiral steps to the top of the lighthouse, where amazing views await, and a stop in the small but well-done museum. Pair your excursion to the lighthouse with lunch at Guanabanas, a waterfront bar and grill located adjacent. Guanabanas is more than a restaurant; it’s a full dining experience with the best ambiance I’ve seen for a classic Florida feel. The whole place is outdoors, with vegetation, overhangs, and straw roof shelter.

For another night out, consider heading to the Sailfish Marina on Palm Beach Shores. Part fish market, part marina, and part upscale seafood restaurant, Sailfish has something for everyone. The large building is fairly loud, which means kids will fit right in, and when they get squirrelly, take them outside to the marina, where they can purchase fish food to throw into the water. Wait for the feeding frenzy to begin!

How to get here:

Marriott’s Oceana Palms is located at 3200 North Ocean Drive, Riviera Beach, Florida. It’s just over the bridge on Singer Island, 15 minutes from the West Palm Beach airport.

Where do you stay in West Palm Beach? Would you consider trying a Marriott Vacation Club villa?

As I disclose whenever applicable, my stay with Oceana Palms was hosted, for the purpose of review. All opinions are my own.

Boston with kids: a stay at Marriott’s Custom House

June 28, 2011 By Amy Hagstrom

Marriott’s Custom House is hands down the most unique Marriott Vacation Club property I’ve ever seen.
Originally built in 1847 as a–you guessed it–custom house for 1/5th of the world’s wealth brought in at the busy harbor, the hotel is one of the most impressive historical buildings in all of Boston, and yet its one-of-a-kind features are seamlessly integrated with Marriott Vacation Club’s commitment to family programs and amenities. My father, with whom we were fortunate enough to share this portion of our trip, put it this way: “You come to Boston for the history, and end up staying in it.”

I fear I cannot adequately describe our Eagle Suite rooms (located on the 21st floor) in order to do them justice. (Photos don’t do them justice, either.) Have I stayed in suites as luxurious? Yes. As luxuriously unique? No. Located near the top of the tower just under the clock face, the two suites on this floor conform perfectly to their surrounds and the integrity of the historic building. The floor-to-ceiling windows look out upon a birds-eye view of the Back Bay, harbor, and Beacon Hill, and the high ceilings and quaint nooks and crannies reminded us were not in the average hotel room (as if the view could make us forget!). The balconies of these suites sit under the shadow of massive stone eagle gargoles standing sentinel, and only four stories up, the four-sided clock face itself serves as a Boston landmark.

The interior of all Custom House suites feature full kitchens, a separate bedroom, dining space, living space, a large bathroom, and full closets. Carpeted steps led between our rooms and around bends molding to the layout of the tower in which we were housed. Every detail was cared for, from the coffee for the full-sized coffee maker, to the full-sized toaster, to the four chairs surrounding a table actually large enough to sit and eat around. The single caveat: suites only sleep four (though roll-aways are available should your party need more sleeping space), so families of five or more will need two rooms.

One of the most unique features of this already unique property is the observation deck on the 26th floor. Available only to guests, this deck is the only outdoor observation area of the city, and offers stunning 360 degree views. It’s closed in inclement weather, but otherwise available at guests’ leisure. On the 2nd floor, museum artifacts from the Peabody Essex Museum in nearby Salem tell the story of the building’s history, and guests can explore the Counting Room where commerce once boomed (and armed guards once patrolled the balcony walks above to ensure fair trade). This room is now used for nightly entertainment and the morning breakfast buffet. The hotel also has a decent-sized fitness facility considering the space available (on the 25th floor) and families have access to the indoor swimming pool (and larger fitness center) across the street at the Custom House’s sister property, Marriott Long Wharf.

The Custom House concierge and activities director, Ellen Silverman, does a fabulous job ensuring there’s something for everyone, every day, in keeping with Vacation Club standards. In addition to the MAZE activity room for the younger set (open with parental supervision all day and located on the 20th floor), the Custom House offers a game room stocked with air hockey, pool, and video games (and complimentary washers and dryers!) right behind the clock face on the 24th floor, a private movie theater with frequent showings, a daily craft for all ages, and nightly entertainment that jives with the historical aspect of the hotel. During our visit, this entertainment took the form of an Irish folk singer one evening (we listened to him in the historic Counting Room) and a costumed historical narrator the next.

And then there’s the Custom House’s incredible location. Just two short blocks from the State House (on the Freedom Trail route) in one direction, one block from Faneuil Square and Quincy Market in another, and half a block from the New England Aquarium in yet another, visitors can walk nearly anywhere. Great family dining is abundant in a 2-3 block radius. Oh, and if that’s not enough, a T stop is located just outside the door, which we used extensively.

If you’re coming to Boston to learn about the history of the city, and want somewhere luxurious but also convenient and comfortable for a family, The Custom House is where you want to be. I know I’ll be back.

Room rates: You don’t have to be a Marriott Vacation Club member to stay at The Custom House. (And you can use Marriott Reward Points, too!) Nightly rates vary by season and availability, but the weekend low rate the week we stayed was $339.

Directions: The Custom House is located at 3 McKinley Square. We walked the four short blocks from the Amtrak station during our trip, but driving it is easy, too. From 93 North, take Exit 23. Stay left after tunnel and follow signs to the aquarium. At first traffic light turn left following signs for aquarium. Take a right onto State Street. Hotel is 1st driveway on the left. Taxi fare from Logan International is approximately $30.

As I disclose whenever applicable, I stayed at The Custom House with a significantly discounted media rate. While appreciated, this rate in no way guaranteed a positive review.